Deal

CRM Basics beginner

A deal is a concrete sales opportunity in Pipedrive – an ongoing piece of business with a specific value that moves through a pipeline until it is won or lost.

A deal represents a potential piece of business with a specific value. Unlike a lead, a deal is already qualified and actively in the sales process. Every deal is linked to contacts, activities and notes.

In Pipedrive each deal moves through the stages of the sales pipeline and is ultimately marked as "won" or "lost". This clarity is the foundation for reliable revenue forecasts and meaningful reporting.