Lead Management

Sales & Process intermediate

Lead management covers all activities to capture, qualify, prioritise and systematically develop leads into sales opportunities.

Lead management is the structured handling of incoming leads: they are captured, assessed for potential (qualified), prioritised and handed to the right person on the team. The goal is that no promising contact is left behind.

In Pipedrive the Leads Inbox and tools such as LeadBooster support this process. Qualified leads then move into the sales pipeline as a deal and continue through the sales process from there.